An analysis of service quality gaps in public pension schemes in Zambia: a case of national pension scheme authority and local authority superannuation fund

Kambole, Mutiti

An analysis of service quality gaps in public pension schemes in Zambia: a case of national pension scheme authority and local authority superannuation fund by Mutiti Kambole - Kitwe: Copperbelt University 2013 - x, 63p.: ill. -

MBA



Bibliography


SERVICE QUALITY GAPS--PENSION SCHEMES--ZAMBIA
SERVICE QUALITY GAPS--NATIONAL PENSION SCHEME AUTHORITY, ZAMBIA
SERVICE QUALITY GAPS--LOCAL AUTHORITY SUPERANNUATION FUND, ZAMBIA

THESIS/KAM