Introduction to total quality: quality management for production, processing and services

Davis, Stanley

Introduction to total quality: quality management for production, processing and services - 2nd ed. - Upper Saddle River, N.J.: FT Prentice-Hall 1997. - xii, 660 p.: ill.

0132325217


TOTAL QUALITY MANAGEMENT--UNITED STATES
MANAGEMENT

HD 62.15 Goe