Managing service as a strategic profit center
Blumberg, Donald F
Managing service as a strategic profit center - New York: McGraw-Hill 1991 - vii, 232p. : ill.
MANAGEMENT
SERVICE MANAGEMENT
HF 5415.5 Blu
Managing service as a strategic profit center - New York: McGraw-Hill 1991 - vii, 232p. : ill.
MANAGEMENT
SERVICE MANAGEMENT
HF 5415.5 Blu