A total quality management approach in improving IT project success at the Bank of Zambia

Saasa, Shamambo Webster

A total quality management approach in improving IT project success at the Bank of Zambia by Shamambo Webster Saasa - Kitwe: Copperbelt University, School of Business, Department of Postgraduate studies 2011 - xiv, 127p.: ill.


IT PROJECT--BANK OF ZAMBIA
TOTAL QUALITY MANAGEMENT--IT PROJECT--BANK OF ZAMBIA

THESIS/PM