Service management.-- 4th ed.
Fitzsimmons, Mona J
Service management.-- 4th ed. [cd-rom] James Fitzsimmons and Mona Fitzsimmons - 4th ed. - Boston McGraw-Hill 2004 - 4 3/4 in
Service Model software & Student CD-ROM to accompany textbook.
0072957867
SERVICE INDUSTRIES--MANAGEMENT
MANAGEMENT
CD/ HD 9980.5 Fit
Service management.-- 4th ed. [cd-rom] James Fitzsimmons and Mona Fitzsimmons - 4th ed. - Boston McGraw-Hill 2004 - 4 3/4 in
Service Model software & Student CD-ROM to accompany textbook.
0072957867
SERVICE INDUSTRIES--MANAGEMENT
MANAGEMENT
CD/ HD 9980.5 Fit