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Examining the effects of public healthcare service quality on customer satisfaction: evidence from Copperbelt, Zambia

Lungu, Boyd Kondwani

Examining the effects of public healthcare service quality on customer satisfaction: evidence from Copperbelt, Zambia / by Kondwani Boyd - Kitwe: Copperbelt University, 2021. - x, 77 pages : illustrations

Subjects--Topical Terms:
PUBLIC HEALTH
CUSTOMER SATISFACTION - PUBLIC HEALTH CARE
PUBLIC HEALTHCARE - DELIVERY - ZAMBIA

LC Class. No.: CBU-PG THESIS/LUN

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