Assessing the effect of e-service quality on customer satisfaction in e-commerce
Mbewe, Martin
Assessing the effect of e-service quality on customer satisfaction in e-commerce / by Martin Mbewe - Kitwe : Copperbelt University, 2023. - xi, 75 pages [various pages] : illustrations
includes references
CUSTOMER SATISFACTION
E-SERVICE QUALITY
CBU-PG THESIS/MBE
Assessing the effect of e-service quality on customer satisfaction in e-commerce / by Martin Mbewe - Kitwe : Copperbelt University, 2023. - xi, 75 pages [various pages] : illustrations
includes references
CUSTOMER SATISFACTION
E-SERVICE QUALITY
CBU-PG THESIS/MBE