Building customer care in the Zambian service industry (Record no. 36260)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00490nam a2200133 a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120416s1999 xx |||||||||||||| || u |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | THESIS/STUDENT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mwiya, Bruce Mufwambi |
| 245 10 - TITLE STATEMENT | |
| Title | Building customer care in the Zambian service industry |
| 246 ## - VARYING FORM OF TITLE | |
| Title proper/short title | a focus on the banking sector - Kitwe |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 1999 |
| 350 ## - PRICE (NR) (BK AM CF MU VM SE) [OBSOLETE] | |
| Price | 0.00 |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | 0.00 |
| -- | CBU-MAIN LIBRARY (Kitwe) |
| -- | 1 |
| -- | 0.00 |
| -- | AVAILABLE |
| -- | University Collection |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CBU-MAIN LIBRARY, KITWE. | CBU-MAIN LIBRARY, KITWE. | 11/30/2022 | THESIS/STUDENT | 9017193 | 11/30/2022 | 11/30/2022 | MONOGRAPH |