The practice of customer care in the insurance industry (Record no. 54317)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00655nam a2200157 a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060801s2005 xx |||||||||||||| || u |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | THESIS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mudenda, Gwebente C |
| 245 14 - TITLE STATEMENT | |
| Title | The practice of customer care in the insurance industry |
| Statement of responsibility, etc. | MBA thesis supervised by M. Zulu |
| 246 ## - VARYING FORM OF TITLE | |
| Title proper/short title | a case study of Zambia State Insurance Corporation |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | |
| Name of publisher, distributor, etc. | Copperbelt University, School of Business, MBA Programme |
| Date of publication, distribution, etc. | 2005 |
| 350 ## - PRICE (NR) (BK AM CF MU VM SE) [OBSOLETE] | |
| Price | 0.00 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CUSTOMER SERVICES |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | BUSINESS |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | 0.00 |
| -- | CBU-MAIN LIBRARY (Kitwe) |
| -- | 1 |
| -- | 0.00 |
| -- | 1 |
| -- | AVAILABLE |
| -- | Aug 1, 2006 |
| -- | University Collection |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CBU-MAIN LIBRARY, KITWE. | CBU-MAIN LIBRARY, KITWE. | 11/30/2022 | THESIS | Z03000805 | 11/30/2022 | 11/30/2022 | MONOGRAPH |