Delivering the customer experience: creating attainable dreams: a guide for retail teams (Record no. 63420)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01412nam a2200229 a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190121s2010 ||||||||||||||||| || u |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780956690401 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 Dor |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Dorgan F. Mark |
| 245 10 - TITLE STATEMENT | |
| Title | Delivering the customer experience: creating attainable dreams: a guide for retail teams |
| Statement of responsibility, etc. | by Dr Mark F. Dorgan |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | United Kingdom |
| Name of publisher, distributor, etc. | Dr Mark F. Dorgan |
| Date of publication, distribution, etc. | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 115 p.: ill. |
| 350 ## - | |
| -- | 31.71 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CORPORATE CULTURE |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CUSTOMER SATISFACTION |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CUSTOMER SERVICES |
| 995 ## - | |
| -- | ANNEX COLLECTION (Main Library) |
| -- | 748777 |
| -- | CBU-MAIN LIBRARY (Kitwe) |
| -- | 31.71 |
| -- | HF 5415.5 Dor |
| -- | 4 |
| -- | AVAILABLE |
| -- | Feb 1, 2019 |
| -- | 748777 |
| -- | Annex Low-Usage Collection |
| 995 ## - | |
| -- | ANNEX COLLECTION (Main Library) |
| -- | 748776 |
| -- | CBU-MAIN LIBRARY (Kitwe) |
| -- | 31.71 |
| -- | HF 5415.5 Dor |
| -- | 3 |
| -- | AVAILABLE |
| -- | Feb 1, 2019 |
| -- | 748776 |
| -- | Annex Low-Usage Collection |
| 995 ## - | |
| -- | KAPASA MAKASA LIBRARY OPEN ACCESS |
| -- | 748934 |
| -- | CBU-KAPASA MAKASA LIBRARY (Chinsali) |
| -- | 31.71 |
| -- | HF 5415.5 Dor |
| -- | 5 |
| -- | AVAILABLE |
| -- | Apr 30, 2019 |
| -- | 748934 |
| -- | Kapasa Makasa Library Open Acess Collection |
| 995 ## - | |
| -- | MAIN LIBRARY OPEN ACCESS |
| -- | 748774 |
| -- | CBU-MAIN LIBRARY (Kitwe) |
| -- | 31.71 |
| -- | HF 5415.5 Dor |
| -- | 1 |
| -- | AVAILABLE |
| -- | Feb 1, 2019 |
| -- | 748774 |
| -- | Main Library Open Access Collection |
| 995 ## - | |
| -- | MAIN LIBRARY OPEN ACCESS |
| -- | 748775 |
| -- | CBU-MAIN LIBRARY (Kitwe) |
| -- | 31.71 |
| -- | HF 5415.5 Dor |
| -- | 2 |
| -- | AVAILABLE |
| -- | Feb 1, 2019 |
| -- | 748775 |
| -- | Main Library Open Access Collection |
| 999 ## - | |
| -- | 63420 |
| -- | 63420 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CBU-MAIN LIBRARY, KITWE. | CBU-MAIN LIBRARY, KITWE. | 12/24/2022 | HF 5415.5 Dor | 748777 | 12/24/2022 | 12/24/2022 | MONOGRAPH | |||||||
| CBU-MAIN LIBRARY, KITWE. | CBU-MAIN LIBRARY, KITWE. | 12/24/2022 | HF 5415.5 Dor | 748776 | 12/24/2022 | 12/24/2022 | MONOGRAPH | |||||||
| CBU-MAIN LIBRARY, KITWE. | CBU-MAIN LIBRARY, KITWE. | 12/24/2022 | HF 5415.5 Dor | 748774 | 12/24/2022 | 12/24/2022 | MONOGRAPH | |||||||
| CBU-MAIN LIBRARY, KITWE. | CBU-MAIN LIBRARY, KITWE. | 12/24/2022 | HF 5415.5 Dor | 748775 | 12/24/2022 | 12/24/2022 | MONOGRAPH |