The hidden power of your customers: four keys to growing your business through existing customers (Record no. 76171)

MARC details
000 -LEADER
fixed length control field 00936nam a2200205 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160504s2011 ||||||||||||||||| || u
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781118018217
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415.5 Car
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Carroll, Becky
245 14 - TITLE STATEMENT
Title The hidden power of your customers: four keys to growing your business through existing customers
Statement of responsibility, etc. by Becky Carroll
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Jersey
Name of publisher, distributor, etc. John Wiley and Sons
Date of publication, distribution, etc. 2011
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 240p.
350 ## -
-- 24.95
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER RELATIONS--MANAGEMENT
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER SERVICES--MANAGEMENT
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER SERVICES
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER RELATIONS
995 ## -
-- MAIN LIBRARY OPEN ACCESS
-- 746453
-- CBU-MAIN LIBRARY (Kitwe)
-- 24.95
-- HF 5415.5 Car
-- 2
-- AVAILABLE
-- May 20, 2016
-- 746453
-- Main Library Open Access Collection
995 ## -
-- MAIN LIBRARY OPEN ACCESS
-- 746452
-- CBU-MAIN LIBRARY (Kitwe)
-- 24.95
-- HF 5415.5 Car
-- 1
-- AVAILABLE
-- May 20, 2016
-- 746452
-- Main Library Open Access Collection
999 ## -
-- 76171
-- 76171
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
          CBU-MAIN LIBRARY, KITWE. CBU-MAIN LIBRARY, KITWE.   04/25/2023   HF 5415.5 Car 746453 04/25/2023 1 04/25/2023 MONOGRAPH
          CBU-MAIN LIBRARY, KITWE. CBU-MAIN LIBRARY, KITWE.   04/25/2023   HF 5415.5 Car 746452 04/25/2023 2 04/25/2023 MONOGRAPH