The challenge of quality: factors influencing the marketability of poor quality goods and services in major towns of the Copperbelt province of Zambia by Wezzy Mapala

By: Mapala, WezzyPublication details: Kitwe: Copperbelt University 2010Description: xix, 123p.: illSubject(s): POOR QUALITY GOODS AND SERVICES -- COPPERBELT -- ZAMBIA | GOODS AND SERVICES -- QUALITY -- COPPERBELT -- ZAMBIALOC classification: THESIS/MBA
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