The effect of Service Quality Dimensions on Customer Satisfaction in Retail Banking in Nakonde District By Francis Kaombe

By: Kaombe FrancisPublication details: Kitwe Copperbelt University 2018Description: x, 84 Pages : illustrationsSubject(s): SERVICE QUALITY | CUSTOMER SATISFACTION - ZAMBIA | RETAIL BANKING - NAKONDE DISTRICTLOC classification: CBU-PG THESIS/KAO
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