The effect of Service Quality Dimensions on Customer Satisfaction in Retail Banking in Nakonde District By Francis Kaombe
Publication details: Kitwe Copperbelt University 2018Description: x, 84 Pages : illustrationsSubject(s): SERVICE QUALITY | CUSTOMER SATISFACTION - ZAMBIA | RETAIL BANKING - NAKONDE DISTRICTLOC classification: CBU-PG THESIS/KAO| Item type | Home library | Call number | Materials specified | Status | Date due | Barcode |
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CBU-MAIN LIBRARY, KITWE. | CBU-PG THESIS/KAO (Browse shelf(Opens below)) | Available | B4810 |

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