Investigating the effect of Bank Personality, Customer Satisfaction and Identification on Customer Loyalty: A case study of the Banking Sector By Herbert Sinyengo
Publication details: Kitwe Copperbelt University 2019Description: vii,75 Pages : illustrationsSubject(s): BANK PERSONALITY | CUSTOMER SATISFACTION - BANKS | CUSTOMER RELATIONS MANAGEMENT | CUSTOMER LOYALTY -- BANKSLOC classification: CBU-PG THESIS/SIN| Item type | Home library | Call number | Materials specified | Status | Date due | Barcode |
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CBU-MAIN LIBRARY, KITWE. | CBU-PG THESIS/SIN (Browse shelf(Opens below)) | Available | B4833 |

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