Marketing services : competing through quality /

By: Berry, Leonard L., 1942-Contributor(s): Parasuraman, APublication details: New York: The Free Press 1991Description: xi, 212p. : illISBN: 002903079XSubject(s): Service industries - Marketing | CUSTOMER SERVICES | MARKETING--MANAGEMENT--CASE STUDIESLOC classification: HF 5415.5 Ber
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Item type Home library Call number Materials specified Status Date due Barcode
MONOGRAPH MONOGRAPH CBU-MAIN LIBRARY, KITWE.
HF 5415.5 Ber (Browse shelf(Opens below)) Available 000020

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