A practical guide to CRM: building more profitable customer relationships by Janice Reynolds

By: Reynolds, JanicePublication details: New York: CMP Books 2002Description: 285p.: illISBN: 9781578201020Subject(s): CUSTOMER RELATIONS--MANAGEMENT | CUSTOMER RELATIONS--DATA PROCESSINGLOC classification: HF 5415.5 Rey
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Item type Home library Call number Materials specified Status Date due Barcode
MONOGRAPH MONOGRAPH CBU-MAIN LIBRARY, KITWE.
HF 5415.5 Rey (Browse shelf(Opens below)) Available 744523

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