An assessment of the factors influencing customer waiting time in public institutions: the case of the Road transport and Safety Agency (RSTA), Lusaka. / by Norah Sitambuli Banda

By: Banda, Norah SitambuliLanguage: English Publication details: Kitwe : Copperbelt University, 2021Description: xiii, 27 pages : illustrationsContent type: Text | Media type: Unmediated | Carrier type: VolumeSubject(s): CUSTOMER WAITING TIME | ROAD TRANSPORT AND SAFETY | ROAD TRANSPORT AND SAFETY AGENCYLOC classification: CBU-PG THESIS/BAN
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Item type Home library Collection Shelving location Call number Materials specified Copy number Status Date due Barcode
SPECIAL COLLECTION SPECIAL COLLECTION CBU-MAIN LIBRARY, KITWE.
Special Collections Special Collections CBU-PG THESIS/BAN (Browse shelf(Opens below)) 1 Available B84016

Includes bibliographical references

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