An assessment of the factors influencing customer waiting time in public institutions: the case of the Road transport and Safety Agency (RSTA), Lusaka. / by Norah Sitambuli Banda
Language: English Publication details: Kitwe : Copperbelt University, 2021Description: xiii, 27 pages : illustrationsContent type: Text | Media type: Unmediated | Carrier type: VolumeSubject(s): CUSTOMER WAITING TIME | ROAD TRANSPORT AND SAFETY | ROAD TRANSPORT AND SAFETY AGENCYLOC classification: CBU-PG THESIS/BAN| Item type | Home library | Collection | Shelving location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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CBU-MAIN LIBRARY, KITWE. | Special Collections | Special Collections | CBU-PG THESIS/BAN (Browse shelf(Opens below)) | 1 | Available | B84016 |
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Includes bibliographical references

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