Examining the relationship between online e-self service platforms and customer satisfaction : a case of study of patents and companies registration agency (PACRA) / by Perry Mwaba Chitalu
Language: English Publication details: Kitwe : Copperbelt University, 2022Description: x, 66 pages : illustrationsContent type: Text | Media type: Unmediated | Carrier type: VolumeSubject(s): CUSTOMER SATISFACTION | E-SELF SERVICE | PATENTS AND COMPANIES REGISTRATION AGENCY (PACRA)LOC classification: CBU-PG THESIS/CHI| Item type | Home library | Collection | Shelving location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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UNIVERSITY COLLECTION
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CBU-MAIN LIBRARY, KITWE. | Special Collections | Special Collections | CBU-PG THESIS/ (Browse shelf(Opens below)) | 1 | Available | B92435 |
includes bibliographical references and appendices
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