Madubeko, Muuka <br/><br/>
An assessment of customer satisfaction in the quality of service delivery by micro finance institutions: a case of Lusaka based customers of micro finance institutions 
by Muuka Madubeko 
 - Kitwe:  Copperbelt University  2010 
 - various pagings.: ill. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER SATISFACTION--MICRO FINANCE INSTITUTIONS--LUSAKA
<br/><br/><label>LC Class. No.: </label>THESIS/MBA