TY  - BOOK
AU  - Madubeko, Muuka
TI  - An assessment of customer satisfaction in the quality of service delivery by micro finance institutions: a case of Lusaka based customers of micro finance institutions
AV  - THESIS/MBA 
PY  - 2010///
CY  - Kitwe
PB  - Copperbelt University
KW  - CUSTOMER SATISFACTION--MICRO FINANCE INSTITUTIONS--LUSAKA
ER  -