Mwansa, Alfonso Mwamba <br/><br/>
An assessment of service quality in Zambia's Non-Governmental Organizations: a case study of Nazarene Compassionate Ministries 
by Alfonso Mwamba Mwansa 
 - Kitwe:  Copperbelt University, School of Business, Department of Postgraduate studies  2012 
 - xi, 52p.: ill. 
<br/><br/> Bibliography 
<br/><br/><label>Subjects--Topical Terms: </label><br/>NON-GOVERNMENTAL ORGANIZATIONS--SERVICE QUALITY--ZAMBIA
<br/><br/><label>LC Class. No.: </label>THESIS/MBA