TY  - BOOK
AU  - Mwansa, Alfonso Mwamba
TI  - An assessment of service quality in Zambia's Non-Governmental Organizations: a case study of Nazarene Compassionate Ministries
AV  - THESIS/MBA 
PY  - 2012///
CY  - Kitwe
PB  - Copperbelt University, School of Business, Department of Postgraduate studies
KW  - NON-GOVERNMENTAL ORGANIZATIONS--SERVICE QUALITY--ZAMBIA
N1  - Bibliography
ER  -