TY - BOOK AU - Estall, Hilary TI - Business continuity management systems: implementation and certification to ISO 22301 SN - 9781780171463 AV - HD 49.5 Est PY - 2012/// CY - London PB - BCS, The Chartered Institute for IT KW - BUSINESS PLANNING KW - CRISIS MANAGEMENT KW - EMERGENCY MANAGEMENT ER -