Mapala, Wezzy <br/><br/>
The challenge of quality: factors influencing the marketability of poor quality goods and services in major towns of the Copperbelt province of Zambia 
by Wezzy Mapala 
 - Kitwe:  Copperbelt University  2010 
 - xix, 123p.: ill. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>POOR QUALITY GOODS AND SERVICES -- COPPERBELT -- ZAMBIA<br/>GOODS AND SERVICES -- QUALITY -- COPPERBELT -- ZAMBIA
<br/><br/><label>LC Class. No.: </label>THESIS/MBA