TY - BOOK AU - Bwalya, Paul TI - A comparative study of quality of service levels in the mobile communication sector of Zambia AV - CBU-PG THESIS/BWA PY - 2016/// CY - Kitwe PB - Copperbelt University KW - COMMUNICATION-- ECONOMIC ASPECTS KW - TELECOMMUNICATION KW - MOBILE COMMMUNICATION--CONSUMER SATISFACTION--ZAMBIA N1 - Includes bibliography ER -