@book{38746,
	author = {Psathas, George},
	title = {Conversation analysis: the study of talk-in-interaction},
	publisher = {SAGE},
	year = {1995},
	series = {Qualitative research methods},
	address = {Thousand Oaks:},
	note = {Includes bibliographical references (p. 79-84).},
	url = {http://www.loc.gov/catdir/enhancements/fy0655/94033889-d.html}
}