TY - BOOK AU - Mody, Jignesh TI - "Customer debt management ": a case of Zambia Telecommunications Company Limited (ZAMTEL) AV - THESIS/MBA PY - 2010/// CY - Kitwe PB - Copperbelt University, School of Business, Department of Postgraduate studies KW - CUSTOMER DEBT MANAGEMENT-- ZAMTEL KW - ZAMTEL N2 - This research sought to establis the relationship between customer debt culture and how it affects financial and workers performance in ZAMTEL. The study adopted a case study approach which focused on ZAMTEL limited ER -