Tembo, Molly <br/><br/>
The effect of competitive strategic service marketing on institutional performance: a case of commercial banks. 
by Molly Tembo 
 - Kitwe  Copperbelt University  2016 
 - xii, 80.: ill. 
<br/><br/> Includes biblography 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BANKING SERVICES<br/>BANKING SERVICES--RESEARCH<br/>BANKS AND BANKING--ZAMBIA
<br/><br/><label>LC Class. No.: </label>CBU-PG THESIS/TEM