Chipepo, Syabeene Eyatta

The effect of Customer Service dimensions on Satisfaction and Loyalty By Eyatta Syabeene Chipepo - Kitwe Copperbelt University 2019 - viii, 93 Pages : illustraions


STORE SATISFACTION AND LOYALTY -RETAIL INDUSTRY - ZAMBIA
RETAIL INDUSTRY - ZAMBIA
CUSTOMER SERVICE -RETAIL INDUSTRY - ZAMBIA

CBU-PG THESIS/CHI