TY  - BOOK
AU  - Chipepo, Syabeene Eyatta 
TI  - The effect of Customer Service dimensions on Satisfaction and Loyalty
AV  - CBU-PG THESIS/CHI 
PY  - 2019///
CY  - Kitwe
PB  - Copperbelt University
KW  - STORE SATISFACTION AND LOYALTY -RETAIL INDUSTRY - ZAMBIA
KW  - RETAIL INDUSTRY - ZAMBIA
KW  - CUSTOMER SERVICE -RETAIL INDUSTRY - ZAMBIA
ER  -