TY  - BOOK
AU  - Chikopyo, Chisala
TI  - The effect of Service Quality on Customer Satisfaction in Zambia's Telecommunications Sector: A case study on Airtel
AV  - CBU-PG THESIS/CHI 
PY  - 2019///
CY  - Kitwe
PB  - Copperbelt University
KW  - CUSTOMER SATISFACTION IN ZAMBIAS TELECOMMUNICATIONS
KW  - ZAMBIAS TELECOMMUNICATIONS
KW  - SERVICE QUALITY - TELECOMMUNICATIONS
ER  -