TY  - BOOK
AU  - Chipamba, Honester
TI  - Effects of grievance management on employee job satisfaction: a case study of the examinations Council of Zambia
AV  - CBU-PG THESIS/CHI 
PY  - 2016///
CY  - Kitwe
PB  - Copperbelt University
KW  - EMPLOYEES--MANAGEMENT
KW  - PERSONNEL MANAGEMENT--MORAL AND ETHICAL ASPECTS
KW  - PERSONNEL MANAGEMENT
KW  - JOB SATISFACTION--CASE STUDIES
N1  - Includes References
ER  -