TY  - BOOK
AU  - Sikota, Kennedy Nyambe
TI  - Employees perception on the effects of total quality management on performance of selected manufacturing companies in Ndola
AV  - CBU-PG THEIS/SIK 
PY  - 2016///
CY  - Kitwe
PB  - Copperbelt University
KW  - TOTAL QUALITY MANAGEMENT--CASE STUDIES
KW  - PERFORMANCE MANAGEMENT SYSTEM
KW  - TOTAL QUALITY MANAGEMENT--ZAMBIA--NDOLA
N1  - Bibliography
ER  -