TY  - BOOK
AU  - Futrell, Charles M
TI  - Fundamentals of selling: customers for life through service. -- 11th ed
SN  - 9780071285445
AV  - HF 5438.25 Fut 
PY  - 2009///
CY  - New York
PB  - McGraw-Hill/Irwin
KW  - SELLING
KW  - BUSINESS
ER  -