TY - BOOK AU - Zack, Arnold ED - International Labour Office TI - Grievance arbitration SN - 9221017222 AV - HD 6972.5 Gri PY - 1982/// CY - Geneva PB - International Labour Office KW - Grievance procedures KW - ARBITRATION, INDUSTRIAL KW - INDUSTRY N1 - 'Based on a draft by Arnold M. Zack.' -Includes bibliographical references ER -