TY - BOOK ED - HAP International TI - The guide to the HAP standard: humanitarian accountability and quality management. AV - CD/HV 53 Gui PY - 2008/// CY - London PB - Oxfam GB KW - CHARITIES--HUMANITARIAN AGENCIES--STANDARDS KW - HUMANITARIANISM--HAP STANDARDS KW - STANDARDS KW - PHILANTHROPISTS--STANDARDS N1 - The CD-ROM is accompanied with a textbook available in the main collection ER -