TY - BOOK AU - Melkman, Alan TI - How to handle major customers profitability T2 - A Gower Press Workbook SN - 0566020971 AV - HF 5415.5 Mel PY - 1979/// CY - Farnborough, Hants PB - Gower Press KW - CUSTOMER RELATIONS N1 - Includes index. -Bibliography ER -