TY - BOOK AU - Phillips, Jack J AU - Phillips, Patricia P TI - The Human resources scorecard: measuring the return on investment SN - 0877193673 AV - HD 4945 Phi PY - 2000/// CY - Boston PB - Butterworth-Heinemann KW - HUMAN CAPITAL--COST EFFECTIVENESS KW - MANAGEMENT KW - LABOR COSTS--ACCOUNTING KW - MANPOWER PLANNING KW - WAGES AND LABOUR PRODUCTIVITY--MEASUREMENT UR - http://www.loc.gov/catdir/toc/els031/00062236.html UR - http://www.loc.gov/catdir/description/els031/00062236.html ER -