TY - BOOK AU - Tricker, Ray TI - ISO 9001: 2008 for small businesses. (4th ed.) SN - 9781856178617 AV - TS 156.6 Tri PY - 2010/// CY - Oxford PB - Butterworth-Heinemann KW - QUALITY CONTROL--MANAGEMENT KW - QUALITY ASSURANCE KW - ISO 9001 STANDARD ER -