TY  - BOOK
AU  - Have, Steven ten
TI  - Key management models: the management tools and practices that will  improve your business
SN  - 9780273662013
AV  - HD 31 Key 
PY  - 2003///
CY  - London
PB  - FT Prentice-Hall
KW  - MANAGEMENT
KW  - BUSINESS COMMUNICATION
KW  - ORGANIZATIONAL EFFECTIVENESS
ER  -