TY - BOOK AU - Lynch, Richard L AU - Cross, Kelvin F., 1953- TI - Measure up! : yardsticks for continuous improvement SN - 1557860998 AV - HC 110.I52 Lyn PY - 1991/// CY - Cambridge, Mass. PB - Blackwell Business KW - Industrial productivity - United States KW - COMPETITION, INTERNATIONAL KW - ECONOMICS KW - BUSINESS LOGISTICS--UNITED STATES KW - QUALITY CONTROL - UNITED STATES ER -