Schonberger, Richard J <br/><br/>
Operations management : serving the customer. (3rd ed.) 

 - 3rd ed. 
 - Plano  Business Publications  1988 
 - xv, 922 p. : ill. 
<br/><br/> Includes bibliographies 
<br/><br/><label>ISBN: </label>0256058342 
<br/><br/><label>Subjects--Topical Terms: </label><br/>PRODUCTION MANAGEMENT 
<br/><br/><label>LC Class. No.: </label>TS 155 Sch