Mudenda, Gwebente C <br/><br/>
The practice of customer care in the insurance industry 
 a case study of Zambia State Insurance Corporation 
MBA thesis supervised by M. Zulu 
 -  Copperbelt University, School of Business, MBA Programme  2005 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER SERVICES<br/>BUSINESS
<br/><br/><label>LC Class. No.: </label>THESIS