Staples, William A., 1948- <br/><br/>
Professional selling:  a relationship management process 

 - Cincinnati, Ohio:  South-Western  1990 
 - xx, 471p.: ill. 
<br/><br/> Includes bibliographical references and indexes. 
<br/><br/><label>ISBN: </label>0538803673 
<br/><br/><label>Subjects--Topical Terms: </label><br/>SALES MANAGEMENT<br/>CUSTOMER RELATIONS<br/>SELLING<br/>CUSTOMER SERVICES--MANAGEMENT
<br/><br/><label>LC Class. No.: </label>HF 5438.25 Cop