TY  - BOOK
AU  - Shah, Anwar
TI  - Public services delivery
T2  - Public sector governance and accountability
SN  - 0821361406
AV  - IBRD(02) 
PY  - 2005///
CY  - Washington, D. C.
PB  - World Bank
KW  - GOVERNMENT PRODUCTIVITY--EVALUATION
KW  - EVALUATION
KW  - PUBLIC ADMINISTRATION--EVALUATION
KW  - MUNICIPAL SERVICES--EVALUATION
ER  -