TY  - BOOK
AU  - Garrod, Penny
TI  - Quality management issues
SN  - 9266007102
AV  - Z 7914.Q3 Gar 
PY  - 1995///
CY  - The Hague
PB  - FID
KW  - LIBRARY SERVICES--MANAGEMENT--BIBLIOGRAPHY
KW  - INFORMATION SERVICES--MANAGEMENT--BIBLIOGRAPHY
KW  - LIBRARIANSHIP--HANDBOOKS, MANUALS, ETC
ER  -