TY  - BOOK
AU  - Fraley, Ruth A
AU  - Katz, William A., 1924-
TI  - Reference services today: from interview to burnout
SN  - 0866565728
AV  - Z 711 Ref 
PY  - 1987///
CY  - New York
PB  - Harworth Press
KW  - INTERVIEWING
KW  - REFERENCE SERVICES (LIBRARIES)
KW  - LIBRARIANS--PSYCHOLOGY
N1  - "Has also been published as the Reference librarian, number 16, winter 1986"--T.p. verso. -Includes bibliographies
ER  -