@book{55997,
	author = {White, Terry, 1956-},
	title = {Reinventing the IT department.},
	publisher = {Butterworth - Heinemann},
	year = {2001},
	series = {Computer weekly professional series},
	address = {Oxford:},
	note = {Includes bibliographical references and index.},
	url = {http://www.loc.gov/catdir/toc/els031/2001281318.html}
}