TY  - BOOK
AU  - Moono, Mutinta
TI  - The relationship between total quality management and operational performance in medical laboratories at Tropical Diseases Research Centre and Ndola Central Hospital
AV  - CBU-PG THESIS/MOO 
PY  - 2016///
CY  - Kitwe
PB  - Copperbelt University
KW  - TOTAL QUALITY MANAGEMENT--CASE STUDIES
KW  - ORGANIZATIONAL EFFECTIVENESS
KW  - TOTAL QUALITY MANAGEMENT--ZAMBIA--NDOLA
KW  - PERFORMANCE MANAGEMENT SYSTEM
N1  - Bibliography
ER  -