TY  - BOOK
AU  - Andersen, Bjørn
AU  - Fagerhaug, Tom
TI  - Root cause analysis: simplified tools and techniques.--2nd.ed
SN  - 9780873896924
AV  - HD 62.15 And 
PY  - 2006///
CY  - Milwaukee,WS
PB  - ASQ, Quality Press
KW  - QUALITY CONTROL
KW  - STANDARDS
KW  - PROBLEM SOLVING
KW  - TOTAL QUALITY MANAGEMENT--UNITED STATES
N1  - Accompanied with a CD-ROM
ER  -